Terms & Conditions of Sale

 

Last updated: August 2026

These Terms & Conditions of Sale apply to purchases made from Red Panda Peptides through our website. By placing an order, you agree to these Terms together with the policies referenced below.

Nothing in these Terms is intended to exclude or restrict statutory rights that cannot lawfully be excluded.

About Us

Red Panda Peptides supplies products intended for legitimate laboratory and research purposes.

For enquiries, contact:

info@redpandapeptides.co.uk

Orders

Products displayed on our website constitute an invitation to place an order.

When you submit an order, you are making an offer to purchase the selected products. An automated order acknowledgement confirms receipt of your order but does not necessarily constitute acceptance.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

  • A product is unavailable
  • An obvious pricing or product-information error has occurred
  • Payment cannot be authorised
  • Customer information cannot be verified
  • Fraud or unlawful activity is suspected
  • Delivery restrictions apply
  • We reasonably suspect that a research product is being purchased for an inappropriate or prohibited purpose

Where we cancel an order after receiving payment and no goods have been supplied, the relevant payment will normally be refunded.

Prices & Payment

Prices are displayed on our website and may change from time to time.

The applicable product price and any delivery charges will be shown during checkout before you place your order.

If an obvious pricing error occurs, we may contact you to offer the product at the correct price or cancel the affected item and provide a refund.

Payment must be made using one of the payment methods available at checkout.

Product Availability

All products are subject to availability.

If an item becomes unavailable after you order, we will contact you where appropriate and refund any amount already paid for products we cannot supply.

Product Information

We take reasonable care to ensure that descriptions, specifications and other product information are accurate.

Scientific and technical information can change, however, and website content may occasionally contain errors or omissions.

Customers are responsible for assessing whether a product is appropriate for their intended lawful research application.

Research Products

Products designated as research products are supplied strictly for legitimate laboratory, analytical and scientific research purposes.

They are not intended for human or veterinary consumption or administration.

Further requirements concerning permitted use, handling and product information are contained in our Disclaimer & Terms of Use, which should be read before purchasing research products.

Delivery

We will arrange delivery to the address supplied when your order is placed.

Delivery times are estimates unless expressly stated otherwise.

Customers are responsible for providing accurate delivery information and notifying us promptly if an error is discovered.

Full information regarding processing times, Royal Mail delivery, tracking, delays and international orders is contained in our Shipping Policy.

Cancellations, Returns & Refunds

Your cancellation and return rights depend on the product purchased and the circumstances of the transaction.

Full details regarding cancellations, damaged or incorrect products, returns and refunds are contained in our Returns & Refunds Policy.

Nothing in that policy or these Terms is intended to remove statutory rights that apply to you.

Customer Responsibilities

You are responsible for:

  • Providing accurate account and delivery information
  • Reviewing relevant product information before purchasing
  • Following appropriate storage and handling requirements
  • Ensuring that your purchase and intended use are lawful
  • Using research products only for their stated purpose

Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Subject to applicable law, Red Panda Peptides will not be responsible for loss resulting from deliberate misuse, unlawful use, unauthorised application or improper storage or handling of a product after supply.

Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy.

Governing Law

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.

Contact

Red Panda Peptides
info@redpandapeptides.co.uk

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