Privacy Policy
Last updated: August 2026
Red Panda Peptides respects your privacy and is committed to handling personal information responsibly and transparently.
We aim to process personal information in accordance with applicable UK data-protection legislation, including the UK GDPR and Data Protection Act 2018.
Information We Collect
Depending on how you use our website, we may collect:
- Name and contact information
- Billing and delivery addresses
- Company information where applicable
- Order and transaction information
- Communications with our support team
- IP address, browser and device information
- Website usage information
- Marketing and consent preferences
How We Use Your Information
We may process personal information to:
- Process and fulfil orders
- Arrange payment and delivery
- Communicate about purchases
- Provide customer support
- Operate and secure our website
- Detect or prevent fraud and misuse
- Maintain appropriate business and financial records
- Meet legal and regulatory obligations
- Improve our services
- Provide marketing communications where legally permitted
Lawful Bases
Depending on the circumstances, processing may be based on:
Contract — where information is required to process an order or provide a requested service.
Legal obligation — where processing is required by law.
Legitimate interests — where reasonably necessary to operate and protect our business without overriding your rights.
Consent — where you have specifically agreed to processing, such as certain marketing or non-essential cookie activities.
Sharing Information
We may share necessary information with trusted providers such as:
- Payment providers
- Banks and payment services
- Delivery companies
- Website and ecommerce providers
- Hosting and IT providers
- Security and fraud-prevention providers
- Professional advisers
- Authorities where legally required
We do not sell your personal information.
International Transfers
Some service providers may process information outside the UK.
Where UK data-protection law requires safeguards for an international transfer, we will take reasonable steps to ensure an appropriate mechanism is used.
Data Retention
Information is retained for only as long as reasonably necessary, taking into account our contractual, accounting, taxation, security and legal obligations.
Your Rights
Depending on the circumstances, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Object to certain processing
- Withdraw consent
- Request portability of certain information
Contact info@redpandapeptides.co.uk to make a privacy request.
You may also have the right to complain to the Information Commissioner’s Office (ICO).
Cookies
Our website may use essential cookies as well as optional analytics, functionality or marketing technologies.
Where legally required, non-essential cookies will only be used after the appropriate consent has been obtained.
Further information should be provided through our Cookie Policy and cookie-consent interface.
Security
We use reasonable technical and organisational measures intended to protect personal information from unauthorised access, loss, alteration or misuse.
Contact
Privacy enquiries can be sent to:
info@redpandapeptides.co.uk