Last updated: August 2026

Red Panda Peptides aims to process and dispatch orders efficiently while taking appropriate measures to protect products during transportation.

Processing & Dispatch

Orders are normally processed within 1–2 UK business days after successful payment confirmation.

Orders placed on weekends or UK public holidays will normally be processed from the next business day.

Orders may occasionally require additional payment, security or compliance verification.

UK Delivery

Our primary UK delivery service is:

Royal Mail Tracked 24

Tracking information will normally be provided after dispatch.

Royal Mail Tracked 24 has a next-working-day delivery aim, but this is not a guaranteed next-day delivery service.

Delivery estimates should therefore be treated as estimates unless expressly stated otherwise.

International Delivery

International shipping may be available by prior arrangement.

Contact info@redpandapeptides.co.uk before ordering if you require international delivery.

Customers are responsible for checking whether products may legally be imported into their destination and for any applicable customs duties, taxes or charges.

Packaging

Products are prepared using packaging appropriate to their nature and delivery requirements.

This may include:

• Protective packaging
• Tamper-evident measures where appropriate
• Discreet external packaging
• Temperature-conscious packaging where specifically required and offered

Customers should follow applicable storage instructions promptly after delivery.

Tracking

Where tracking is provided, customers can monitor their shipment using the carrier’s tracking system.

Tracking information may take some time to become active after dispatch.

Delayed, Lost or Damaged Deliveries

Courier disruption, severe weather, transport problems, high parcel volumes and other circumstances outside our reasonable control can occasionally cause delays.

A shipment exceeding its estimated delivery date does not necessarily mean that it has been lost. We may need to wait for the carrier’s applicable investigation period before treating a parcel as lost.

If a shipment appears lost or arrives damaged, contact:

info@redpandapeptides.co.uk

Please include your order number and, for damaged deliveries, photographs of the product and packaging where possible.

We will investigate the matter and provide an appropriate resolution where required.

Incorrect Addresses

Customers are responsible for supplying complete and accurate delivery information.

If you notice an error, contact us immediately. We will attempt to amend the address if the order has not yet been dispatched.

We may be unable to redirect an order once it has entered the carrier’s network.

Delivery Restrictions

We may restrict delivery to locations where carrier, legal, regulatory or product-handling restrictions apply.

Certain products may also be unsuitable for delivery to PO boxes or similar collection addresses.